WARNING: The Department of Health Doesn’t Endorse this BLOG

THIS BLOG IS NOT ENDORSED BY THE DoH READ AT YOUR OWN RISK!

THIS BLOG IS NOT ENDORSED BY THE DoH
READ AT YOUR OWN RISK!

I love this blog!
Well I would say that wouldn’t I.
I believe it is truly DEMOCRATIC and gives people a voice in the NHS and their great experiences of being cared for.

And I continue to write letters and emails and Tweets which try to get the ‘worthies’ to publicise the Chaplain’s Blog.

And so my local politicians like Robin Walker MP and Harriet Baldwin MP have come in and given there support to what you are doing, in your stories, anecdotes, and good experiences.

“I know,” I thought. “I am sure that the Department of Health would want to plug my Blog. I know it’s nothing special but they are in charge of the whole set up.”

And so I wrote to them detailing what the blog was about.

How it was intended to spread good news.
How my survey showed that it increased staff morale and community confidence in the hospials.
How it had been taken up by politicians and the media alike.
and how a staggering 200,000 people like you had viewed it.

I was sure that they could do something to endorse it. After all, I thought, they want to increase staff morale and patients confidence on our NHS.

Now, sometimes, what’s blindingly obvious to one person is not to another- so it seems that me and the DoH were singing from different Hymnsheets.

And in response to my email I got this letter…

“Dear Dr Southall,

Thank you for your correspondence of 17 February to Dan Poulter about your Chaplain’s Blog. I have been asked to reply. The Department of Health is always pleased to read good news stories about the NHS.
Just as complaints help the NHS to deal with things that go wrong, stories such as those on your website let people know where good practice can be found. It helps them to tell others in the health service how to improve the way that they serve the public and to make sure that patients get the service that they expect and deserve.
Giving praise where praise is due gives great encouragement to staff who strive every day to meet the needs of the people in their care. As you know, their jobs can often be very demanding and words of thanks are an important boost to their morale.
However, as you will be aware, the provision of healthcare services is a matter for the NHS locally and the Department of Health does not play a role in the complaints or praise process, which should be free of political interference to ensure there is no question of bias. It would therefore not be appropriate for the Department of Health to endorse your website. I hope this reply is helpful.

Yours sincerely, Malcolm Jones. Ministerial Correspondence and Public Enquiries”

SO BE WARNED!
NOTHING YOU READ HERE IS ENDORSED BY THE DEPARTMENT OF HEALTH!

Not the stories of your great medical treatment
Not the accounts of the compassion and kindness you have told us about
Not the anecdotes which tell of those going over and above the call of duty
Not the tales of the care your recieved in your tragedy

NONE OF IT IS ENDORSED BY THE DEPARTMENT OF HEALTH
YOU READ AT YOUR OWN RISK!

FUNNY OLD WORLD ISN’T IT!

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4 responses to “WARNING: The Department of Health Doesn’t Endorse this BLOG

  1. Edgar, Bev \(Personnel\)

    Amazing!!!!!!!!!!!!!

    Bev Edgar

    Director of Human Resources & Organisational Development
    Worcestershire Acute Hospitals NHS Trust

    Ext 39186

    Mobile 07436030639
    PA julia Neil • Ext 33832 DDI 01905 760091

    Worcestershire Acute Hospitals NHS Trust is applying to become a Foundation Trust (FT). We are actively recruiting Members from the local population. Membership is free and Members can choose their level of engagement. Members are also eligible to vote – or stand – in elections to our new Council of Governors. For more information, see our website at http://www.worcsacute.nhs.uk and follow the Foundation Trust link.
    [Description: Description: Description: Description: new Strapline]

  2. Hi David -three hearty cheers and all that aas you say “funny old world” but for God’s sake -I mean that – keep running -you will get the crown – oh piccy to prove I am still a “proper baptist” occasionally -last sunday in Bham Stratford Rd BC Cheers Bill Miles ——————————————–

  3. Just keep your blog going David.

  4. “Well done David!” I say.

    There is a new world developing and folks like yourself bearing the oxygen of recovery are going to help hundreds and thousands of worn-out people in this country to get their breath back.

    DH has never been able to do what you are doing and never will, whatever their worthy blether and rhetoric. The minute an official ‘hand’ publishes a ‘best practice guideline’, it tends to start its gradual withering on the vine. DH is now all about ‘localism’ – having been ‘centrist’; NHS England is certainly ‘centrist’ in terms of its command and control structures. Now, they ARE concerned with complaints – and should also be with compliments; why not pen them a line?

    Well, endorsements are also changing – increasingly, scores of people are endorsing your blog by reading and replying to it. I dream of a day when MPs and Govt Depts have to seek OUR endorsement and have to come and lobby US in terms of making the case re spending OUR money. A vote every 4 years no longer provides the sufficient and necessary control over those who waste so many opportunities to enable us all to connect to each other naturally and just ‘get on with it’. We are all being sold a pup! And have you noticed, how the minute people start to organise/get a grip on the latest ‘version’ of eg their NHS, everything is thrown up into the air again – without anything being piloted? Of course the rhetoric in all the official documents, eg from DH (which is predictably riddled with (party) political interference), is all about us being ’empowered’?!

    Keep up the great work!
    With my very best wishes,
    Chris

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