Worcestershire Acute Staff Named and Shamed: Read it here first!


SORRY! Did I say “SHAMED”… I meant “PRAISED”.

I always get those words mixed up. Silly me!

But now that you’re here, maybe it’s time to reflect on what made you click on the link.

I wonder…

Was it because you are a regular follower of the BLOG and you wondered what was going on. After all this is a good news blog and it’s not like me to do this is it?

Or maybe it was the despair at seeing another bad news story about the NHS? “What is it now?” you asked yourself.

Or maybe it was that CULTURAL INFECTION, that we have without knowing it, that bad news is the way in which we see the world. That we shrug and read with titillated interest. “Another one! Glad I wasn’t caught out this time!”

So while you take a moment to reflect, read this good news story of a patient’s family who wanted to say thank you. The two named people are a Nurse and a Ward Clerk. And when I asked Bethan the nurse what she thought of the message she just said “It makes it all worthwhile.”

Dear All,
Just a brief note to say thank you for all the care and attention you gave to my father [Name Omitted] during his stay on Laurel 2.
Although the final outcome was not as we’d hoped, he was appreciative of all the treatment he received, as he has had a very real fear of being elderly and ill in Hospital.
A special thank you to BETHAN and NATALIE, who not only were lovely to Dad, but also to all our family. WE WILL NEVER FORGET.
With kind regards from us all,
[Name and address supplied]

Good News is the cultural antidote that we need to fight our national infection.
It doesn’t me we don’t challenge the poor stuff, discipline to downright bad and commit ourselves to improvement.

It does mean that we spare a chance to reflect on the great achievements that happen day in/day out in the NHS.


2 responses to “Worcestershire Acute Staff Named and Shamed: Read it here first!

  1. Wish more people would praise the ‘good’ in public and spend less time bemoaning the failings of others.Spread contentment and banish the Devil.

  2. If you can’t enjoy a flagship healthcare service envied across the world, you don’t have to use it!

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