FOCUS ON STAFF: Staff Nurse Kathryn Norwood RN (Laurel Unit). True Nursing

minnie nurse

Kathryn send this picture of herself!

Kathryn is one of my favourite nurses (I know you shouldn’t have favourites but I have many and you are probably one of them as well). She called me in to Laurel one dark evening to pray with a fragile elderly lady who wanted a prayer for forgiveness. The fact that Kahterine had the presence of mind and emotional intelligence to recognise that the spiritual needs of this patient were important is all credit to her. When I got to the ward she treated the lady with such warmth and compassion that it was obvious that she had spent time really nursing her.

Here she answers some questions and speaks openly and frankly about her nursing.

Who are you and where do you work?

My name is Kathryn. I am a staff nurse at Worcester Royal Hospital, I became a nurse because I wanted to help people I always admired the nurses who looked after a young friend of mine was admitted with a brain tumour. They were amazing and ever since that day I wanted to help and change people’s lives the way they did.

What is nursing about for you?

To me nursing is all about the patient it’s what they need from medication and infusions to a simple chat and polite conversation. I feel that there is too much influence on what nurses can and can’t do based on the budget the hospital gives each ward, but we still do our best. I love nothing more than when I get a chance to sit down and talk to a patient about what they used to do and what their jobs is now, or even what family they have at home. I find I get more information from them when you show a genuine interest and take the time to listen instead of simply filling out assessments and reading their notes; patient interaction is key to getting their care right.

Can you remember an event when you were proud of the care you gave?

One example that I am proud of the care I and the staff I work with provided was when I was talking to a patient and discovered that he had been planning to get married, due to them being in hospital it had been postponed. The patient was palliative, but thanks to efforts made by staff on the ward and Drs alike we were able to have a service for him in our procedure room. The patient expressed to me afterwards that it was a great weight off his mind knowing that he was married, and his family were so very grateful that we were able to do this for him.

What are your dreams and aspirations?

I would love to be able to go abroad when there is a crisis and help, I always see aid workers and Drs going to help and would love to be able to go and help. Other than that at the moment I’m happy being a little old staff nurse, who works on a wonderful ward with wonderful staff who work hard together to provide the best care we can and meeting amazing people.

Anything else you want to say?

I sometimes feel like nurses in general are always put down , the bad things that happen are always made more of a deal of than the good, and there is a lot of good being done throughout the hospital.

There are things I’d change but the main thing would be the staffing levels on wards. Sometimes if you’ve got several admissions into your team on a ward, due to the fact you have a time limit to complete the paperwork you spend more time with the new patients sorting paperwork then observing the patients you already have. Patient care should come first not paperwork, and there is far too much paperwork. But anyway in general I love working at Worcester royal hospital and have no intention from moving any time soon.

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