Daily Archives: May 9, 2013

Avon 3: Professionalism, leadership and courtesy…with a smile

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“If you’re reading this…
Congratulations, you’re alive.
If that’s not something to smile about,
then I don’t know what is.” (Chad Sugg- Monsters under your bed)

“Everytime you smile at someone, it is an action of love, a gift to that person, a beautiful thing.”
(Mother Teresa)

A smile can be a great healing tool. Listen to this patient’s experience but make sure it’s genuine, otherwise: “You can only hold a smile for so long, after that it’s just teeth.”
(Chuck Palahniuk, Invisible Monsters )

smile 2I was in hospital in the past month and would like to thank the following people.
First of all I would like to thank the following doctors: Dr. Roberts, Dr. Ling, Dr. Crowther and the young doctors that worked on Avon 3> I would like to thank them for their bedside manner and their knowledge in the field. They were very professional in what they did.
Now I would like to thank Donna who was the sister on Avon 3 who led her staff with excellent leadership. All the staff were excellent and hardworking, they showed great professionalism and were always available for any of my needs. They also made themselves available if my wife had any questions. Everyone, including the cleaners and catering staff had a smile on their faces.
Once again I would like to thank Worcestershire Royal Hospital for all the help they gave me and all the courtesy you showed all members of my family.
(Name provided)

High Calibre Staff: Well Done Judi Barratt

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My Friend and Colleague Judy Barratt has just been invited to participate as an expert in a national post. Huge congratulations to her. Do NICE know what they have let themselves in for. Read Below.

(From Communications Dept- Worcestershire Acute)

Judi Barratt, clinical midwife specialist has been invited to help create a new national guideline for health professionals across the country.

Judi has joined a dedicated group, set up by the National Institute for Health and Care Excellence (NICE) to develop a new guideline for preterm labour and birth.

NICE provides national guidance and advice to improve health and social care.

As well as looking at ways to improve the care of women who are at risk of an early labour, the guideline will also look at methods for reducing the chance of or preventing women from having a premature labour or birth and also methods for improving the health of babies who are born prematurely.

Judi, one of only two midwives in the guideline group, hopes that her knowledge and expertise in the field will help shape the new guidance to provide the best possible care for women and their families.

Her 35 years of experience as a midwife, providing care for women who have had difficult, early deliveries have allowed her to discuss and develop ways to make their next experience a more positive one.

Judi said: “Throughout my career I’ve always wanted to make a difference to the care of women and their families.

“Being invited onto this NICE guideline group will give me the chance to share what I’ve learnt while working as a midwife.

“I would like to thank the trust for the fully supporting me with this.”

Patti Paine, Head of Midwifery at the trust said: “This is a marvellous opportunity for Judi to use her expertise at a national level.

“This invitation reflects on the hard work and excellent clinical practice in place throughout the trust’s maternity services.”

The group will meet at the end of May and will run for 70 weeks.

More than just the physical: The renewal of vows for a very sick man

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I had the immense privilege of taking a service for the renewal of marriage vows in the prayer room at Worcester Royal. Keith is very poorly, and he and Lizzie, his wife of 22 years had planned to renew thier vows at the Register Office. Sadly, Keith was too poorly to attend and so we had a renewal ceremony here. I had met Lizzie and Keith before, just before his op and we had said prayers.

So on Friday 3rd May at 7pm upwards of 90 of us squeezed into the prayer room behind Costa Coffee. The very young to the very old- all their to witness this event. And it was a squeeze- I have never seen the prayer room so packed.

The service began by playing Endless Love. We said prayers, a relative spoke in tribute of this lovely couple, the rings were exchanged and the vows said. The service ended by playing Stuck on You, Keith’s favourite song, which he joined in.

There was not a dry eye in the house.
And, as the photos show, the crowd mingled in the reception afterwards for photos and to sign the book.

And it just strikes me what a diverse range of things we do in the hospital. Amazing physical things, yes. But also amazing things to do with the whole person. An integrated package (at its best) for mind, body and spirit.

Huge thanks to Lizzie and Keith for giving me permission to use the photos. Good luck inthe next few days and weeks.

And a huge thanks to all the staff who made this event possible.

I think it made a difference. Do you?