Daily Archives: April 26, 2013

Thanking the Unsung Heroes: A Timely Reminder of what makes a Trust

A Timely reminder from Helen.
Lot’s of the people she mentions do not access the intranet. Make sure you let them know how valued they are.

“I would like to extend a huge thank you to all the unsung heroes that work within the Worcestershire Acute NHS Trust, from the cleaning team, porters and estates and the other teams such as haematology/biochemistry labs, histopathology teams… even now I know that I have not named them all. Everyone has a very important role to play and often these areas of work can be easily overlooked. So to the behind the seams teams… I would like to say a big thank you; I can’t do my role without the work you all do!

I hope this helps in your worthwhile cause
Kind regards
Helen Livett

Nurse Practitioner – Gastroenterology”

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Avon 1 (Worcester): “Their Kindness Will Never Be Forgotten…”

Nursing someone who is dying is emotioally challegnging and sensitive. So easy to screw it up – and that will last with relatives forever. I had the privilege of meeting John and Pauline, and saying some final prayers and taking the funeral. Every death should matter as much as the last. Pauline let’s us know that this is the case, and she will never forget it.

“It has now been 23 days since my husband John, passed away in Avon 1 ward and of course I miss him very much.

He was in Avon 1 ward for 5 weeks and it was made very clear to me from the beginning that he was a very sick man.

However I watched nurses and doctors fight for his life over those weeks with care. kindness and total dedication for both day and night.

It was an amazing experience for me as an onlooker to see such professionalism.

There were times when John joked with nurses and they always had time to talk to him.

For myself they treated me as though I was a member of a family whose aim was to get John back to health I can only say thank you to all the members of the Avon team………….their kindness will never be forgotten
Mrs Pauline Reeves”