Denise Winters made this comment today and it deserves a page to itself.
“I was in the Alex after suffering a very bad heart attack. They were absolutely fantastic. The after care at the Rehabilitation was second to none. To be honest the rehab team saved my life as I was so depressed I was afraid to live and afraid in case I died. The team got me and my family through this traumatic time.”
Thank you for posting this Denise and for sharing your experience.
Good luck in the future.
It’s funny how we tend to forget the humanity of professionals.
And so here are our Acute Nursing Staff. Doing amazing things. Confronting pain and illness and death on a daily basis with some (forgive me for being an old fart) being so young in life experience.
There is reward in doing a job well, but it can be exhausting. A few words of thanks can go a long way to re-energise someone.
Patients and Relatives: help play a part in making the Worcestershire Hospitals better by give praise where it is due
Staff: We have a responsibility to one another. If you see someone doing something good, tell them.
These are our hospitals. They deserve and need our suport.
Oh, and I’ll start the ball rolling. I have already written to the Chief Exec about this but THANK YOU Staff Nurse Kathryn Norwood for the care and compassion I saw so evident in your care to the elderly lady patient M. Recognising her needs; calling me in to her, and treating her as you would, I suspect, treat your own family.
30 seconds to write; but maybe immeasurable in its value.
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