Monthly Archives: April 2013

Lavender Gynae: “I honestly believe I could not have had better treatment anywhere!”

By email to

A few months ago I had to come into the Royal for a hysterectomy.
I hate hospitals and was scared stiff.
I came early in the morning wondering what the future held.
Sister Claire greeted me warmly and from then on everything anyone did was full of kindness. From the medical and nursing staff to those who took me to theatre.
The operation was more drastic than I thought and I stayed in hospital for the next 4 days.
Again I was treated like royalty, and saw others being treated the same way.
How do they do it?
I honestly beleive I could not have been treated better anywhere else in the world.
After these few months since that time I wanted to write and say thank you so much, not just for the medical treatment but for all the kindness and care.
So thank you(Name provided but omitted)

Blog On: Get the community talking with new poster

I have a new poster for my blog

Blog On Poster

I aim is to place it in public places so that more people in our community can get engaged in the hospitals good work.
If you think you know a place where this could dispayed contact me and I will send you one.
Community Centres, Libraries, Places of Worship, Noticeboards.
If we all do a little we can achieve a lot together.
Look forward to hearing from you.

“I can’t tell you what a difference it made to chat…” Chaplaincy and Avon 2

In a local hospital it is easy to forget that there are people who are far away from home.
If I place myself in that situation, with a difficult situation and in a strange place, it’s easy to catch a glimpse of the additional stress of visiting a sick relative.
It’s also easy to forget that a little kindness and listening goes a long way.
Here is a card I recieved under my door this morning. The lady writing is the only relative of the patient. Far from home; distressed by the situation; and needing a friend.

“Dear David,

Just a little note ot thank you so very much for your support of my cousin (N) and myself during her stay in Avon 2.

I cannot tell you what a difference it made to be able to chat with you at a harrowing time.
(N) has seemed amazingly peaceful since you spoke to her and prayed together despite her terrible physical condition. She has been sleeping almost continuously (thankfully) the las two days.

The plan is for (N) to return to her care home; this would be wonderful for her as she loves it so much there.

She has received wonderful care on Avon 2: you were right indeed!

Very Grateful.
Best wishes
(Name provided but omitted)”

Sunday Spot: The Starfish Story- Making a Difference


I don’t really care that I am over-optimistic, naive and an idealist.
We are all different and need the pessimistic realists as well (although they are not much fun to be round).
Someone reminded me of this story this morning (thanks James) and it sent shivers down my spine as he told it.
And I still believe. that in the face of insurmountable odds, that I can make a difference.
How about you?

The Star Thrower (adapted)
by Loren Eiseley (1907 – 1977)

Once upon a time, there was a wise man who used to go to the ocean to do his writing. He had a habit of walking on the beach before he began his work.

One day, as he was walking along the shore, he looked down the beach and saw a human figure moving like a dancer. He smiled to himself at the thought of someone who would dance to the day, so he walked faster to catch up.

As he got closer, he noticed that the figure was that of a young man, and that what he was doing was not dancing at all. The young man was reaching down to the shore, picking up small objects and throwing them into the ocean.

He came closer still and called out, “Good morning! May I ask what it is that you are doing?”

The young man paused, looked up and replied, “Throwing starfish into the ocean.”

“I must ask, then, why are you throwing starfish into the ocean?” asked the somewhat startled wise man.

To this the young man replied, “The sun is up and the tide is going out. If I don’t throw them in, they’ll die.”

Upon hearing this, the wise man commented, “But, young man, do you not realize that there are miles and miles of beach and there are starfish all along every mile? You can’t possibly make a difference!”

As if he hadn’t heard, the young man bent down, picked up yet another starfish and threw it into the ocean. As it met the water, he turned, smiled and said, “It made a difference to that one!”

Thanking the Unsung Heroes: A Timely Reminder of what makes a Trust

A Timely reminder from Helen.
Lot’s of the people she mentions do not access the intranet. Make sure you let them know how valued they are.

“I would like to extend a huge thank you to all the unsung heroes that work within the Worcestershire Acute NHS Trust, from the cleaning team, porters and estates and the other teams such as haematology/biochemistry labs, histopathology teams… even now I know that I have not named them all. Everyone has a very important role to play and often these areas of work can be easily overlooked. So to the behind the seams teams… I would like to say a big thank you; I can’t do my role without the work you all do!

I hope this helps in your worthwhile cause
Kind regards
Helen Livett

Nurse Practitioner – Gastroenterology”

Avon 1 (Worcester): “Their Kindness Will Never Be Forgotten…”

Nursing someone who is dying is emotioally challegnging and sensitive. So easy to screw it up – and that will last with relatives forever. I had the privilege of meeting John and Pauline, and saying some final prayers and taking the funeral. Every death should matter as much as the last. Pauline let’s us know that this is the case, and she will never forget it.

“It has now been 23 days since my husband John, passed away in Avon 1 ward and of course I miss him very much.

He was in Avon 1 ward for 5 weeks and it was made very clear to me from the beginning that he was a very sick man.

However I watched nurses and doctors fight for his life over those weeks with care. kindness and total dedication for both day and night.

It was an amazing experience for me as an onlooker to see such professionalism.

There were times when John joked with nurses and they always had time to talk to him.

For myself they treated me as though I was a member of a family whose aim was to get John back to health I can only say thank you to all the members of the Avon team………….their kindness will never be forgotten
Mrs Pauline Reeves”

Beech Unit (Worcester): “I will never forget your kindness!” A retired nurse speaks about her Mum and her care

I met Anita at a church meeting last week. She recounted the moving story of her Mum’s passing in hospital and the good treatment she had at Worcestershire Royal.We know how important it is to show dignity and sensitivity at such times. Not just another death for us but someone we have nursed and cared for, along with the rest of the family. People will never forget such kindness, and today I recieved this letter from Anita:

“Dear David,

I spoke to you about my Mum who died (aged 95) last year in Beech Unit at Worcester Hospital. My Mum was an ex-nurse and a great character and was mentaly arlert right up unti her death. She had panned all the funeral and knew just what she wanted and said her goodbyes to us all. A truly remarkable lady.

As a retired nurse and midwife myself I wanted to nurse her at home for the last weeks of her life, but that wasn’t possible and she was admitted to hopsital for treamtment.

I cannot praise all the staff highly enough. My mum was treated with respect and dignity by everyone; nothing was too much trouble and I will never forget the kindness shown, not just to my Mum but to myself and other members of the family at a very sad and difficult time.

Keep up the good work. I for one will always be praising Worcestershire Hospital.

With Kind Regards,

Mrs. Anita Wilson”